Written By | Business Experts
Uber said the withdrawal is limited to the two markets and will not affect its operations elsewhere in Africa
Search
KAMPALA
Ride-hailing company Uber is set to discontinue its operations in Uganda an Nigeria effective today, September 2, 2026, citing evolving business priorities and a shift in its investment focus across the African continent. The decision was communicated to riders, drivers, employees and business partners in a statement and memo shared by the company.
Uber said the withdrawal is limited to the two markets and will not affect its operations elsewhere in Africa.
“After a thorough review, we have taken the difficult decision to wind down operations in Nigeria and Uganda, effective September 2, 2026,” an Uber spokesperson said.
The company said its immediate priority is to support drivers, riders and local employees during the transition.
“Uber remains deeply committed to Sub-Saharan Africa, where we continue to see robust growth and long-term opportunity,” the spokesperson said.
Investment focus
Explaining the decision, Uber said the exit followed a review of its business priorities and investment strategy across the continent.
The company said it intends to concentrate its investments on markets where it believes it can create the greatest value for drivers through large-scale earning opportunities while enabling riders to access reliable transport services.
“We remain committed to Sub-Saharan Africa, where we continue to see strong growth and opportunity,” Uber said.
The company added that it has been communicating with active drivers and will provide them with a token of appreciation as they transition out of the platform.
Affected employees will also be supported during the transition, with Uber saying it will communicate directly with them about the arrangements applicable to them.
Rider support and data protection
Uber said rider support will remain available for 21 days after the discontinuation of operations to address outstanding queries and transition-related matters.
The company's Uber for Business services will also be discontinued in the two markets. Uber said it would remain in contact with business partners to support them through the transition.
On customer data, the company said it would continue to handle rider information in accordance with applicable data protection laws, privacy requirements and its data protection policies.
